Another useful tool in the market that i think every business should look into is commun it.
 Commun-it can be used to build relationships with potential
customers and supporters through twitter.
This free service allows you to keep track and recognize your most valuable customers and interactions, which then rolls the collected
data into and action driven dashboard. This dash board then lets you see who to
reply to and who to thank.
Commun-it also allows you to count up your interactions
between yourself and tweeters and it lets you know whether or not you are
following them.
This is a very useful tool to have in your business as it
allows you to contact the right customers that are interested in your product
or service.

In my next blog I'm going to talk about the importance of having a social media strategy and how to develop one.
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